The Directorate of Personnel Support and Amenities

MISSION - "To complement other ADF personnel strategies by providing personnel support functions, including welfare and amenity programs, for service men and women."
VISION - "The Directorate of Personnel Support and Amenities will be an integral component in the retention and sustainment of ADF service men and women through our provision of valued welfare and amenity programs, products and services."

From the Directorate of Personnel Support and Amenities site you will be able to access info on the following services:

The Personnel Support cell in DPSA is responsible for:

  • Non Public Money Account (NPMA) policy advice to tri-Service and single Service policy advisers. An ADF NPMA database is also maintained.
  • Policy advice on personnel support issues for deployed forces ie personal mail, canteens and amenities.
  • Liaison with the Army and Air Force Canteens Service trading as Frontline Defence Services

Policy and liaison with ADF accredited philanthropic organisations that assist with welfare and morale of ADF members and families. These include:

Both RSDS and EWS provide support to units within Australia and can deploy overseas when requested and authorised by the ADF.

  • RSL-Australian Forces Overseas Fund (RSL-AFOF) provide comfort parcels to ADF and Australian Federal Police members deployed overseas Returned Services League
  • Young Men's Christian Association (YMCA) and Young Women's Christian Association (YWCA) all provide assistance to the ADF during humanitarian operations overseas, when requested.

Liaison with concession providers for goods and services provided to members of the ADO and families for personal use. These are:

  • Vehicle Hire - Hertz offer competitive rates for leisure rentals free call 1800 009 545.

Health Benefits Societies:

Credit Unions

  • Australian Defence Credit Union ADCU

Insurance Providers

  • Services Security Plan (SSP) Provides cover for operational deployments (conditions apply). Information is available from the provider AIG. Contact number for enquiries is free call 1800 650 224.
  • Defence Service Homes - Insurance Provides home building insurance and contents cover for entitled persons. Conditions apply check with the provider (Department of Veterans Affairs') on contact number provided free call 1300 552 662.
  • Home Support for Service Partners Program provided by the Associated Members of the Australian Automobile Association

More detail on the above is available in the document Products and Services available to members of the Australian Defence Organisation and Veterans

Personal Financial Affairs - The links below will lead you to a number of comprehensive guides that will assist you with charting your personal legal and finance requirements. The information provided is a guide only and before committing yourself to actions it is recommended that you should seek further advice.

Budgeting
Legal
Loans
Predeployment Checklists
New Loan Calculator


The Business Operations cell in DPSA is responsible for:

The Holiday Resort Operations Cell in DPSA is responsible for:

Administering holiday facilities owned by the RAAF Central Welfare Trust Fund and the Army Amenities Fund. Additionally, the cell is apoint of contact for information on other ADF linked holiday facilities located in North Queensland, Coolangatta and Terrigal. Whilst happy to assist with enquiries in relation to Navy facilities, more information is available through the Staff Officer (canteens) - 026265 4985 or the Navy website at http://www.ranccf.com/holidays.htm

Holiday Facilities page provides info on holiday facility locations, descriptions photos and booking information.