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FAQs Parents of Recruits

If you're a Parent or Family member of a member joining and have questions, check out our FAQ's for Parents and Families.

What Can I expect in the first phone call(s) home?

You can expect the first call home on the night of the raise ion the first Tuesday to say they have arrived, then they will have little opportunity to phone home for the next two weeks.. The first few hours on arrival at Kapooka are very hectic - the recruits will have very little time to think about calling home, tough most will probably think about home from time to time.

The first few hours and days at Kapooka are often very challenging for the recruit. Your son/daughter/partner will most likely have a range of emotions, including homesickness; many may question their reason for joining the Army. Living in such a regimented and structured environment can come as quite a shock. Some feel intimidated by others in their platoon, who they perceive to be fitter, older, or stronger. Some recruits will make friends easily, for others it will be more difficult; though recruits live in a four-person room, and they generally make friends with their room-mates very quickly. Your son/daughter/partner may express many of these emotions when they phone home, especially in the early stages of training. At this stage of their training they need your encouragement and support; focus on the positive aspects of why they made the decision to join the army. The course is not easy, but it is fair and can be passed with application.

If you have any real concerns for the welfare of your son/daughter/partner please phone the recruit’s Platoon Commander on the number provided in the letter that was sent out to you just after the recruit’s arrival at ARTC. There is also a duty officer on 24 hours a day who can be contacted via mobile phone 0428 270769

I need to get my son/daughter a message - who do I call?

If you need to get a message to your son/daughter you should contact their Platoon Commander. The Platoon Commander’s number is provided I the letter that was sent out to you just after your son/daughter arrived at ARTC. If the matter is important and urgent, there is also a duty officer that can be contacted 24 hours a day, on 0428 270769

Why are there restrictions on the amount of phone time they can have during training?

Recruit training is very intense. The daily program typically runs from six o’clock in the morning and continues to ten o’clock at night. Much of this time is spent in formal training situations – classroom, parade ground, physical training and weapons training are a few examples of what the recruit will be doing every day. There is very little time in-between each lesson for a recruit to call home, and they are often busy doing personal or group administration. Placing restrictions on phone time allows the recruit to focus their efforts on training, administration and interaction with other recruits (early on they will be making friends, as the course continues they will generally be helping each other, or being helped by their team-mates). Periods of time are formally allocated for recruits to have access to their phone; this allows them to know that this is a time they are free to call home, and they are encouraged to do so. Allocating periods of time in this way provides the recruit the ‘freedom’ to call home – they know they are not expected to be doing anything else during these periods.

If a serious family matter does arise and I need to get in touch with my son/daughter who do I call?

If you need to contact your son/daughter/partner if something of an urgent nature arises, or there is a family emergency, you can contact the recruits Platoon Commander – the Platoon Commander’s number is provided on the letter that was sent out to you just after the recruit’s arrival at ARTC.

There is also a Duty Officer who can be contacted via mobile phone 24  hours a day 0428 270769.

Periods of time are formally allocated for recruits to have access to their phone, and they are encouraged to call home to keep in contact during these times; however, for urgent matters, and family emergencies, please don’t wait for one of these occasions, call the recruit’s Platoon Commander, or the Duty Officer.

When is the March-Out Parade and how many people can I bring?

The March-Out Parade is held on the last Friday of the recruit course. An information package and letter will be sent out to you well in advance of this date. The information package provides details of the parade, the post-parade function, and some information on Wagga and accommodation in the region.

The March-Out Parade commences at ten o’clock in the morning for Regular recruits, and at half-past three o’clock for Reserve Recruits. All visitors and guests are asked to be seated 15 minutes prior to the start of the parade. Visitor parking is provided at the entrance of Blamey Barracks, and you will be taken to the Parade Ground by a bus service. You will need to allow ten to fifteen minutes to get from the car-park to the Parade Ground.

You can bring as many people as you like. Our only requirement is that you tell us in advance how many you intend to bring so that the staff can cater for everybody.

What happens if the recruit is injured during training?

The first thing that will happen is First Aid treatment: all staff at ARTC are trained in First Aid, so the immediate assessment and treatment will happen at any time or day an injury occurs. If a recruit receives an injury while at ARTC, they are covered by Defence. ARTC has its own fully equipped medical centre, which is staffed by doctors, nurses, physiotherapists, pharmacists and others: the majority of injuries and rehabilitation can be treated at the Kapooka Medical Centre. If necessary an injured recruit can be transferred to Hospital facilities in Wagga.

If the injury will effect training, the recruit will be transferred to ‘Digger James’ Platoon. Digger James Platoon is a rehabilitation Platoon, and the recruit will undergo rehabilitation as required for their injury. Once fully fit they will be returned to training. A recruit undergoing rehabilitation is likely to march-out at a date later than originally intended; if this is the case, the revised march-out date will be communicated to the recruit and his/her family as soon as practical.

How can I purchase a DVD of the March-Out Parade?

Sharp Shot Images cover the March-Out Parade with both video and still photographs. Their staff regularly visit recruit training activities, and as such they offer a variety of photographic presentations, including a March-Out Parade video and still photographs. Their lab is located in Bardo Lane, 26 Tarcutta Street, Wagga Wagga (tel. [02] 6921 9292). They also have a shop-front open at the Edmonson VC Soldiers Club on the day of March-Out Parades (1100h – 1400h and afternoon times for Reserves?). The Edmonson VC Soldiers Club is the venue for the March-Out Function, you will have ample time and opportunity to order a March-Out Parade DVD and photographs during the function.

Can I see pictures of my son/daughter in training?

Sharp Shot Images is a local photography business contracted to capture images of recruits in training to allow the recruits, and family members to purchase as memories of their time at Kapooka. Their lab is located in Bardo Lane, 26 Tarcutta Street, Wagga Wagga (tel. [02] 6921 9292). They also have a shop-front open at the Edmonson VC Soldiers Club on the day of March-Out Parades (1100h – 1400h and afternoon times for Reserves?). The Edmonson VC Soldiers Club is the venue for the March-Out Function, you will have ample time and opportunity to view, and order, photos of your son/daughter taken during their training. A March-Out Parade DVD and photographs will also be available at this time.

You can view some images of recruit training activities on the Army Recruit Training Centre webpage.

I'm planning to go to Kapooka for the march out parade, how do I get there? -

By Air.  Wagga airport is located at Forest Hill, approximately 10 kms east of Wagga and 22 kms from Kapooka.  There is no bus service from the airport but a taxi service is available. Cost of a one-way taxi fare to Kapooka is approximately $50.00 to $60.00. Hire cars?

By Rail.  Wagga railway station is located at the south end of Bayliss Street near the Sturt Highway intersection.  There is no bus service to 1 RTB Kapooka but it can be accessed via a 12km taxi trip. Approximate cost?

By Road.       

From North.  Drive to Wagga via the Olympic Highway or the Hume and Sturt Highways.  Drive west for approx 5km from Wagga on the Sturt Highway and turn left onto the Olympic Highway which heads towards Albury and Melbourne.  Kapooka is located approx 5km on this road with the turnoff on the right just prior to the road/rail overhead bridge.

From South.  Drive towards Wagga on the Olympic Highway.  The Kapooka turnoff is located on the left, immediately after crossing the road/rail overhead bridge, approx 8km north of the village of Uranquinty.

For a google interactive map on how to get to Kapooka from the Wagga Wagga City Center, follow this link.

Last updated
29 August 2016
Army: Courage. Initiative. Respect. Teamwork.
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